Help

Use the source.
Keep uncertainty visible.

CATWLK is built to support a decision, not replace verification. Start here when a product page, capture or private client flow does not behave as expected.

01

Install CATWLK

Choose the package for your browser and device. Each browser store reviews and releases CATWLK independently, so availability can differ by platform.

Choose your browser →
02

Supported product pages

Automatic capture is maintained for the retailers on the current support page. Open a specific product detail page; search, category and basket pages are intentionally not treated as products.

Check supported retailers →
03

Missing composition or care

If the retailer does not publish a field in a readable form, CATWLK leaves it missing. Open the source panel, check the selected variant and verify the retailer page before deciding.

Read how the match works →
04

Correct captured information

Review captured product details before saving or sharing. Correct a field only from information you can verify, and keep the source link with the product.

Read the composition guide →
05

Save and compare

Save products from the side panel, then add comparable products to a comparison. Check the active colour, region, currency and price before ranking them.

Read the comparison guide →
06

Local storage and sharing

Personal products, preferences and comparisons can remain in browser extension storage. Pro client information moves to the workspace only through explicit migration or sharing actions.

Read the privacy policy →
07

Pro application and sign-in

CATWLK Pro is application-only. Approved design partners receive an account setup message; existing approved users can continue to sign in.

Request stylist access →
08

Account, export or deletion

Signed-in stylists can delete their CATWLK cloud account from Settings. CATWLK removes their active workspace data and sessions, then opens the identity service so they can confirm deletion of the sign-in identity. Contact support for an account export or if deletion cannot be completed.

Contact CATWLK support ↗
09

Report a retailer problem

Send the retailer, public product URL, market or locale, selected variant, what you expected and what CATWLK showed. Never send payment details or private client links.

Report to CATWLK support ↗